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T O P I C R E V I E W

1029usr078198

Posted - March 21 2008 : 12:03:22

I've found a blog post about this problem here.

http://blogs.technet.com/sbs/archive/2007/03/20/help-and-support-service-missing-after-installing-windows-2003-service-pack-2.aspx

The upshot of it all is that if you'll go to a Command prompt and enter:

CD %windir%\PCHealth\HelpCtr\Binaries

then enter:

start /w helpsvc /svchost netsvcs /regserver /install

then Help and Support will reappear in the Services control panel, but it won't be started. If you want to start it, enter:

net start helpsvc

We've put up a batch file that will execute these commands and then exit here.

Hope it helps,
David

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