1029usr078198
Forum Admin
USA
333 Posts |
Posted - September 13 2009 : 12:19:36
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Question: Sylvia writes, "Yesterday I started having a box pop up and it continues to do so periodically. Actually more than one box. The first is one that says ccSvcHst.exe-Application Error at the top. Following that box one appears which is titled Symantec Service Framework stating that it has encountered a problem and sorry for the inconvenience. [A]t the bottom are three buttons one... says Debug, another says Send Error Report and the third says Don't Send. I have tried all three buttons at one time or another and I have restored my computer as well as turning it off completely only to have the problem appear again upon start up. Do I have a virus of some kind? I try to be careful and I have Norton Antivirus on my PC."
Answer: Wow Sylvia. This is a good question. You have done much of what I would suggest to start with. I don't think you have a virus, but the error message refers to a component of your Norton Antivirus. To fix your problem, I would normally start by uninstalling and reinstalling Norton Antivirus. Many times, this will correct the problem you're experiencing. But if you're running Norton Antivirus 2009 or Norton 360 Version 3.0, Symantec released a patch that worked well for most folks, but not everyone. In the show notes I’ll have a link to what I found on the Symantec website. It’s a page that contains a tool you can download to maybe take care of the problem. This patch was just released yesterday. Please let me know how it goes. As to the buttons on the error message that say Debug, Send Error Report, and Don't Send: the best one to choose is Send Error Report. This sends information on the error to Microsoft so that they can make sure that the problem is not in Windows itself. I suspect, but don't know for sure, that Microsoft forwards this information to Symantec as well.
Cool Site: Govtrack.us: This week’s website, govtrack.us, is one of the sites that allows you to track bills that are working their way through Congress. The information shown on the site is assembled in an automated way from official websites (primarily from the website THOMAS, the official website for the status of legislation run by the Library of Congress, but a full list of sources is on their credits page). You can research and track activities in the US Congress, locating the status of federal legislation, voting records of the Senate and House, information on Members of Congress, its committees, and the Congressional Record. You can track information by picking up a tracker that allows you to get personalized feeds or email updates. To use the tracker feature, you have to sign up for an account on the site, but there's no cost for this service. Want to know what a bill says? Theyve got a viewer there to show the text of the bill. It's better than THOMAS here, because the contents section of the bill shows links to those sections of the bill text so you can jump right to the parts you want to see. You'll find complete status information on bills and a Q&A section so that you can ask questions about bills and get answers from other users. For instance, HR 3200, the healthcare bill we're hearing so much about, has over 70 questions with over 100 answers, while HR 3400, the Republican healthcare reform bill, has 3 questions and no answers. If a group has endorsed or rejected a bill, that information is available here also.
Cool Gadget: iRobot Looj: The company that brought you the Roomba vacuuming robot brings you the Looj. Now, the Looj is, in my mind, less of a robot and more of a tool; but it makes easy work of cleaning your gutters. It can't negotiate turns, but the long, straight sections it seems to handle with ease. It's waterproof up to a foot, and can be cleaned off by just washing it down. It's got a remote control that doubles as a handle. You put the robot in one end of the gutter, remove the remote handle, and use the remote to send the robot down the gutter. Its whirling brush throws the junk out of the gutter and when it's done, it backs up at twice the speed. You reattach the handle, hang the Looj on the included belt clip, and go on to the next item on your "honey do" list. It costs about $170 direct from iRobot with free shipping.
It's All "Geek" To Me: Emoticon: This week's term is Emoticon. The basic emoticon is a colon followed by a closing parenthesis. If you type that and then tilt your head to the left, you see a smiley face. These came about because in an email or other text-based communication you only have your words to express yourself. Sarcasm for instance, is difficult to convey in writing. Other emotions can easily be unclearly communicated in writing. So you can use emoticons to show how to interpret what you write so that you aren't misunderstood..
Links Fix at Symantec: http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20090821103237EN
GovTrack: http://www.govtrack.us
iRobot Looj: http://experience.irobot.com/Producer.aspx?sid=15&sky=XDD5L9P1&pgi=862&pgk=XL43RQRS&rid=106476&rky=8UNTBNU9&tky=128958428887968750
Emoticon on Techterms: http://www.techterms.com/definition/emoticon |
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