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 Web Accelerator Won't Install
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1029usr078198
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USA
333 Posts

Posted - January 09 2008 :  11:51:59  Show Profile  Email Poster  Visit 1029usr078198's Homepage  Click to see 1029usr078198's MSN Messenger address  Reply with Quote
For our dialup subscribers, if the web accelerator won't install and you get this error message:

C:\Progra~1\Fastne~1\instlsp.exe This application has failed because the application configuration is incorrect. Reinstalling the application may fix this problem

Followed by this error message:

Error: Could not execute the external program C:\Progra~1\Fastne~1\instlsp.exe

Make sure that you have Windows XP Service Pack 2. If you don't, then install it. We aren't 100% sure why installing it fixes the problem, but it seems to.

Hope it helps,
David
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